Vaccinations
Must show proof of Rabies Vaccine
Pet Illness
If your pet is displaying ANY symptoms of a communicable illness (coughing, diarrhea, fever) prior to an appointment, we ask that you reschedule your training appointment and seek veterinary care. If Alyssa sees any of these symptoms at the time of arrival, the appointment will be canceled. This is a courtesy to other pets in our care as well as yours (pets do not want to train if they feel ill).
Flea & Ticks
4LeggedSense LLC. DogsbyAlyssa does NOT work with pets that have fleas or ticks. Owners MUST notify me if they are aware of any fleas or ticks so we can reschedule the appointment. If they are found on your dog, Alyssa will not continue the service.
Injury
While accidents are rare, there is always a risk while working with pets and being out in the world. Alyssa is prepared to handle off-leash dogs, minor cuts, etc. In a circumstance where an injury occurs, Alyssa is first aid certified, you will be immediately notified and we will proceed accordingly.
Cancellations / Rescheduling
4LeggedSense LLC. requires at least 24 hours notice for rescheduled and canceled appointments. Any appointments that are canceled within less than 24 hours notice, or no-shows, will be charged the full amount of the scheduled appointment. This includes canceling one scheduled pet in a multiple pet appointment.
Communication
Being a mobile business, it is important you are able to communicate through text/call for notifications about your pets appointment. It is required you confirm your appointment the morning of, to prevent any no-show fees. A no-show fee will be added to your appointment if there is no response to text/call 15 minutes after arrival. Alyssa will not ring/knock on your door upon arrival, this is to prevent disrupting other members of the household.
Payment
Payment is due when services are rendered. Clients are able to pay debit/credit card (+2%), Zelle, cash or check.
@dogsbyalyssa